The Quality Improvement Program: APHFTA provides technical support for the facilities enrolled in the program. A team of quality experts enroll facilities in the program, train them on quality improvement, and takes them through a grading system that has been formulated by the SAFECARE initiative, that brings together the expertise of the South African Based COHSASA, the United States Based quality standards authority Joint Commission International and the PharmAccess Foundation of the Netherlands
APHFTA had organized a training on 5s kaizen total quality management training for its member facilities on form 19th to 23rd last 2011.
This followed after a TOT training done by the ministry of health and social welfare with the intent to scale up the 5s approach to the private sector. About 14 facilities were trained.
Participants visited Muhimbili National hospital to observe the actual implementation of the 5s activities as part of the training.
Quality improvement is one of the component of the MCF in addition to business plan.
The picture below shows a member facility receiving a quality certificate award for improving the quality of health services at the facility level.
Personal insight with Dr. Hassan Ahmad of Bonde La Mpunga Dispensary in Tanzania
“The number of patients is increasing day after day due to our good services offered to clients”
to read more just click the link below on picture and more of success stories from Dr Hassan.